Sleep Number 360 Smart Bed Overview

We receive free products to review and participate in affiliate programs. See our disclosure page for more information.

The Sleep Number 360 Smart Bed series is a collection of eight mattresses with proprietary Sleep Number technology. Sleep Number mattresses are designed with air chambers inside of them that you can adjust, making the mattress — or your side of the bed, if you have a mattress sized for couples with two air chambers — as firm or soft as you prefer.

When it comes to their price range, Sleep Number 360 Smart Beds are more expensive than Sleep Number Value Bed models due to the updated technology. They vary in cost from $999 for the Sleep Number 360® C2 Smart Bed to $5,099 for the Sleep Number 360® i10 Smart Bed.

A defining feature of this collection is its SleepIQ technology. Theses mattresses collect information using proprietary sensors to help analyze how well you are sleeping. There is an accompanying smartphone app, which provides information about your sleep as well as suggestions on how to sleep better going forward.

Check out our entire overview of Sleep Number beds

How Many Models Are In The Collection?

Overall, there are currently eight models in the Sleep Number 360 Smart Bed collection.

There are two different models in the Classic Series:

  • Sleep Number 360® c2 Smart Bed
  • Sleep Number 360® c4 Smart Bed

There are two different models in the Performance Series:

  • Sleep Number 360® p5 Smart Bed
  • Sleep Number 360® p6 Smart Bed

And there are four different models in the Innovation Series:

  • Sleep Number 360® i7 Smart Bed
  • Sleep Number 360® i8 Smart Bed
  • Sleep Number 360® ile Limited Edition Smart Bed’
  • Sleep Number 360® i10 Smart Bed

Sizing

Model NameTwinTwin XLFullQueenKingCA King
c2xxxxxx
c4xxxxxx
p5xxxxxx
p6xxxx
i7xxxxx
i8xxxxx
iLExxxxx
i10xxx

What Type Of Sleep Number Frames Do These Mattresses Work With?

You can purchase beds and frames that work with the Sleep Number 360 Smart Beds directly from Sleep Number. You are not required to use Sleep Number’s modular or adjustable bases with your Sleep Number mattress, but you do need a “flat and sturdy surface” to place the mattress on, so you don’t risk voiding your warranty.

“Sleep Number mattresses come in all standard industry mattress sizes and will fit into traditional frames and furniture sets,” the Sleep Number website explains.

Per the website, the Sleep Number® Integrated Base ($299 for a Queen size) “works with your existing bed furniture and any decor to provide a firm, level surface for your mattress. The modern, clean lines add a premium feel to any décor. Designed specifically for the Sleep Number 360® smart bed, it coordinates with the mattress and holds the Firmness Control™ system with one plug into a wall outlet.”

On the FlexFit 1 adjustable base ($1,199.99 for a Queen size), you can:

  • Raise the head of your bed to read, watch TV, or sleep in ideal comfort
  • Adjust your bed’s firmness and elevation with the touch of a button

There’s a FlexFit 2 adjustable base ($1,699.99 for a Queen size) with the following technology:

  • Partner Snore™ technology, which lets you gently raise your partner’s head if they are snoring
  • Zero gravity technology, which raises the head and foot of the bed in a way that leaves you feeling weightless
  • The option to adjust your bed’s firmness and elevation at the touch of a button
  • A timer feature that returns you to your favorite sleeping position

The most expensive option is the FlexFit 3 adjustable base ($2,199.99 for a Queen size) with the following features:

  • Partner Snore™ technology
  • A button that turns on a soft light under the bed and can control your nightstand lamps
  • Zero gravity technology, which raises the head and foot of the bed in a way that leaves you feeling weightless
  • A massage option to “soothe tired muscles and leave you feeling rejuvenated”
  • The option to adjust your bed’s firmness and elevation
  • A timer feature that returns you to your favorite sleeping position

What Materials And Components Are Standard Across The Collection?

There are a number of materials and components that the mattress models in this collection share. (Some components are exclusive to the more expensive mattresses in the performance or innovation series.

All mattresses in the Sleep Number 360 Smart Bed collection have Dual Adjustability technology, which (per the website) “allows sleepers to adjust comfort on each side of the mattress to their ideal Sleep Number® setting.”

Another thing all mattresses in this series have in common is Responsive Air™ technology. This is something you can turn on or off depending on your preferences. Here’s how it works: The sensors in the mattress will monitor the air pressure setting in your bed to ensure you are at your preferred Sleep Number® setting throughout the night.

This means the mattress can adjust if you change sleep positions at any point. “Responsive Air™ adjusts when you first get in bed, while you sleep, and after both sleepers get out of bed for the day,” the Sleep Number website explains. “If both sleepers have Responsive Air™ turned on, SleepIQ® technology will adjust one side of the bed at a time.”

Finally, each of the mattresses in this collection comes with SleepIQ® technology. This is proprietary technology built into each mattress that collects various data at night. It works when you have connected the smart mattress to a wifi network. You can then use a smartphone app to view your nightly “sleep score” and other data. Information collected includes:

  • Your ideal Sleep Number setting
  • How much time you spent in and out of bed
  • If you were restless (tossing and turning) during the night, and how much
  • Your breathing rate
  • Your heart rate

Learn more about your Sleep Number setting here.

Model Breakdowns

The classic series (models c2 and c4) contain the following Sleep Number technologies:

  • Dual Adjustability, meaning you can adjust your SleepNumber® setting on each side of the mattress if you sleep with a partner
  • Responsive Air™ technology, which “automatically and effortlessly adjusts comfort to each of you as you sleep”
  • SleepIQ® technology, which “tracks how you’re sleeping, so you know how your day affects your night” and pairs to a smartphone app

The performance series (models p5 and p6) contain the following Sleep Number technology:

  • Dual Adjustability, meaning you can adjust your SleepNumber® setting on each side of the mattress if you sleep with a partner
  • Responsive Air™ technology, which “automatically and effortlessly adjusts comfort to each of you as you sleep”
  • SleepIQ® technology, which “tracks how you’re sleeping, so you know how your day affects your night” and pairs to a smartphone app
  • Enhanced pressure relief with “exclusive pressure-relieving comfort layers”

The innovation series (models i7, i8, iLE, and i10) contains the following Sleep Number technology:

  • Dual Adjustability, meaning you can adjust your SleepNumber® setting on each side of the mattress if you sleep with a partner
  • Responsive Air™ technology, which “automatically and effortlessly adjusts comfort to each of you as you sleep”
  • SleepIQ® technology, which “tracks how you’re sleeping, so you know how your day affects your night” and pairs to a smartphone app
  • Superior pressure-relief described as “our most luxurious pressure-relieving comfort layers”
  • Temperature Balancing, which “absorbs excess heat and releases it as you get cool, so you can sleep just right”

Model Comparisons

Comfort LayerMattress Height
c22"8"
c43"9"
p54"10"
p65"11"
i75"11"
i86"12"
iLE6"12"
i107"13"

Who Might Like A 360 Smart Bed by Sleep Number?

  • Couples who have different preferences for mattress firmness. These beds allow each partner to adjust the firmness on their own side of the bed.
  • People who are interested in gathering data about their sleep. If you are interested in sleep trackers, a smart bed like the 360 will collect the information for you and compile it into a smartphone app.
  • People who like to sleep with their head elevated. When paired with one of the adjustable bases, the 360 Smart Beds allow you to sleep with your head elevated. This can help with snoring or back pain.

Who Might Not Like A 360 Smart Bed by Sleep Number?

  • People who are not into technology. A 360 Smart Bed requires a wifi connection to work, and the accompanying app requires a smartphone to use. If you’re not big into technology or don’t love the idea of having a connected bed, a 360 Smart Bed is likely not the best option for you.
  • People who love memory foam. The 360 Smart Beds feel different from a traditional memory foam mattress option because they include layers of material over an air chamber. They may not have the same sinking, enveloping feeling that memory foam traditionally provides.

  • Couples who like to cuddle while they sleep. Because the larger mattresses have two separate air chambers for adjustable firmness, many people report that there’s a “valley” or division in the middle of the bed. This can feel uncomfortable to lie on.
  • People working with a limited budget. The 360 Smart Bed series is quite expensive, starting at $999 for a mattress alone (without an accompanying base). Someone on a limited budget may want to look into less expensive options.

Common Praise: What Makes These Mattresses Stand Out?

  • For many, the Responsive Air™ technology is a nice benefit. One buyer wrote, “The bed also takes any pressure away while I sleep! Great technologies!”
  • Those with adjustable bases enjoy being able to sleep with their head and/or feet elevated. “I am sleeping better because of head elevation. It helps me breathe better and sleep more restful,” one review says.
  • Some people like the app that accompanies the mattresses and the data it collects about their sleep. “The two best features we like are the ability to use different sleep settings and in the morning comparing our sleep quality stats,” one review says.

Common Complaints  And Other Things To Note

  • Some buyers say the technology is prone to malfunctioning. One reviewer wrote, “It seems the sensors don’t work well [because] the sleep tracker shows us in bed sometimes when we weren’t in bed.” Another wrote, “I gave this lower rating due to the night light coming on and off by itself during the day and night not even when I am near the bed…the app on the phone needs some more work.”
  • For some reviewers, the mattresses are not thick enough and feel uncomfortable — particularly the c2 (8″) and c4 (9″). “If [you] are on the heavier side I suggest getting a thicker mattress,” one review says.
  • People on the larger mattresses say the middle of the bed (between the two air chambers) is uncomfortable. “I tend to roll in the gap between both mattress air pillows on my queen size bed and don’t quite have the same support,” one buyer wrote.

Trial Periods

Sleep Number offers a 100-night trial period for most of its mattresses, though there are some exclusions (namely, the adjustable bases) and final sale items are not eligible for the trial. The Sleep Number website explains the details as follows:

“The In-Home Trial Period for all Sleep Number mattresses is 100 nights. It can take about 30 days for your body to adjust to a new mattress, and we are confident that by the end of that 30 days you will have found your ideal Sleep Number setting and be well on your way to better sleep. If, however, after sleeping on your new mattress for a full 30 nights, you are not completely satisfied, contact us before the end of the 100 night In-Home Trial Period to arrange for the return of your Sleep Number bed or layer.”

Warranty Details

New mattresses from Sleep Number come with a 25-year limited warranty. It is very important to read and understand the full warranty, as listed on the website, before making any purchases. A few things to note:

  • Sleep Number will cover the cost of a manufacturing or product defect in full for the first two years of the warranty. The warranty says, “Any covered repairs or replacement parts will be at no cost to you.”
  • The warranty does not provide coverage for claims related to comfort preference (e.g., “The bed feels too hard/soft”). There is a 100-night trial for many Sleep Number products, during which you can test out the comfort.
  • After the first two years of owning a Sleep Number 360 Smart Bed, you are required to pitch in for repairs or replacements. For years 3 through 20 of your warranty, you are responsible for 20 percent of the cost of product or part, plus 4 percent for each completed year from the original date of purchase. For years 21 through 25, you are responsible for 96 percent of the costs.
  • You can void your warranty multiple ways, including by staining the mattress. Read the website for the full details.
The following two tabs change content below.

Katie Golde

Katie manages the day to day operations of the Mattress Clarity news site and reviews sleep products in addition to writing and editing sleep news.She hails from Austin, where she lives with her growing family. She is a Certified Sleep Science Coach and has a master’s degree in Journalism from Northwestern University and has a background in health and science content. Her work can be found in print and online publications like Discover Magazine, USA Today and The Huffington Post.

Leave a Comment