WinkBeds Mattress Review - Only a Few Complaints

WinkBeds Review

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WinkBeds is a hybrid mattress (think foam and springs combined) that sells on their website only, following the new mattress model of cutting out the retailers and passing on some of the savings to the consumer.

Hybrid can be put together in a number of different ways – but I really liked the feeling of WinkBeds with the foam on top, providing a great plush feeling while still providing good support.  I think it could be a good match for side sleepers, as it felt very pressure-relieving on my shoulders and hips when I was on my side.

Overall the mattress is great, but it’s not for everyone (see how WinkBeds compares HERE).

Who Will Love WinkBeds?

  • You want some of the perks of a foam mattress, but you’re a spring person at heart – with a top layer of hypersoft/gel foam, you will get some of the support and contouring of foam but still have that spring feeling in general.
  • You want an easy purchase and delivery process – WinkBeds is sold only online (with a good return policy) and delivered to your door ready to go.
  • You don’t mind buying online – you can buy anything online these days, so for some a mattress is no exception.  They have a 101 night trial, so you can return it
  • You want a mattress good for sex – spring mattresses are just better in this department.
  • You and/or your spouse are heavyset – not exclusive to heavy people, but if you fall in this category, you want to choose a mattress that has the specs to properly support you.  This mattress will do the trick.
  • You like a mattress with great value – this may not be your perfect fit (no mattress suits all), but the specs are definitely worthy of a mattress that would be priced at $2500+ in a normal retail store.

Save $50 when buying a Winkbeds mattress + foundation

WinkBeds Mattress Review

Who Might Not Love WinkBeds?

  • You want the foam feel – the mattress does have a layer of foam, but it still has a spring mattress feel as well.  If you’re looking for that pure foam feel, you won’t find it here.
  • You need to try the mattress out beforehand – you can purchase this mattress online only.  If you want to lay on whatever you buy first, try your local mattress store.
  • You want social proof – WinkBeds is a relatively new company in the mattress world, and certainly doesn’t have the brand or thousands of reviews like Simmons or Sealy.  And though the specs look good on the mattress, you can’t find out how the mattress performs over a 10 year period.
  • Organic/Natural is a driving factor for you – WinkBeds foams are all CertiPUR certified, which means that no toxic chemicals are used in production (standard at this point). However, it is not 100% organic, so it doesn’t meet the standard for the eco-friendly obsessed (btw, few mattresses do, and are extremely expensive as a result). It is is made in America, which does cut down on on shipping and retail store emissions.

Firmness and Feel

WinkBeds has one firmness option, of pretty average firmness.  It also has a nice sinking in feeling with the 2 inches of foam on top, making it suitable for all sleeping positions, especially side sleepers.  See the mattress in action below:

UPDATE: WinkBeds offered a soft and firm version of the mattress after I did this review.  The video above shows the “medium” firmness.

Motion Transfer Test

WinkBeds is an innerspring mattress, but also has memory foam (and pocket coils), so it should perform well in the motion transfer test. See how it performs in the video below:

As you can see, it does quite well. It’s not as good as a memory foam mattress for motion transfer, but performs very well for an innerspring mattress.

My Experience On WinkBeds

I had a great two weeks on WinkBeds.  Most of the mattresses I’ve reviewed are foam mattresses (which I generally like), but it was refreshing to get back on the spring mattress, especially a high quality one.  It was very comfortable, and didn’t sleep hot at all.  The big upside is the springiness – very easy to shift around in bed to get comfortable.  However the downside was that my girlfriend did the same, and there was a little bit of motion transfer there.

Generally I slept the whole night through, which is somewhat unusual for me.  I think that the nice plush layer on top of the springs was the reason, you get the nice comfort but then the firm support.  For a side sleeper like me it was a good match.  I think especially compared to Beautyrest Black and Saatva WinkBeds performs well.

WinkBeds isn’t a “bed-in-a-box”, but it is compared to many in that category frequency due to the business model.  I think compared to most DTC mattress companies WinkBed is significantly more upscale.

Another feature WinkBeds offers is the coolControl features (airflow that actually heats/cools the mattress).  Check out my full WinkBeds coolControl review for my experience with that technology.

WinkBed Mattress My Experience

What are the important construction aspects?

If you want to really dig into the construction, check out the WinkBeds site (and if you have any follow-up questions, hit me up in the comments).  The things that stand out in my mind though are the following (note exact construction varies for firm/soft versions):

  • It’s 15 inches thick in total – there’s a lot going on there!  Many mattresses these days range from 10-12 inches, to give you an idea of the thickness.  For this type of spring/foam combination it makes sense.  Only downside might be for aesthetics – it could cover up too much of your beautiful headboard.  Also make sure your fitted sheet is big enough to do the job.
  • 2 inches of foam on top – providing almost a pillow-top feel.  You don’t feel the springs directly at all, and you shouldn’t ever (sometimes you’ll start to feel the springs after a few years on a mattress).  This section includes a gel layer as well, making sure the mattress doesn’t sleep hot (I had no issues with this).
  • Layer of foam-encased coils (2.5 inches) – lets the mattress breath and provides the first layer of good support.  There are a lot of coils (1000+), and generally more coils means more granular support.  This coil count is similar to many $3000+ mattresses you’ll find in stores.
  • Another layer of coils (8.5 inches) – This is where the big support and comfort tradeoff comes in, aka the money layer.  This layer especially makes me recommend the mattress for larger folks, it can provide good comfort and support, even for larger persons.
Winkbeds Mattress
4.6 Reviewer
Summary
WinkBeds is one of the few innerspring hybrids available to buy online-only. The mattress really targets the luxury market well, sparing no expense when it comes to the specs. If you're in the market for an innerspring mattress, I would definitely put WinkBeds towards the top of the list. Overall I had a very good experience sleeping on the mattress and do recommend it.
Comfort4.6
Support4.8
Value (Price)4.6
Doesn't Sleep Hot4.8
Motion Transfer3.5
Edge Support4.8
Materials/Durability4.7
Company Reputation4.3
Return Policy/Warranty4.8
Overall Sleep Experience4.7

Buying a luxury spring mattress online – is that weird?

Yeah, it’s new, there aren’t too many Winkbed reviews out there.  But WinkBeds offers a 101 day trial period where you can return it for a full refund, so no risk – and you stand to gain a lot in terms of value.  And know this – laying on a bed in a store for 5 minutes isn’t the best way to know if it’s a good fit for you (and your partner).  Trying it out for a few nights is really the only way to know if the mattress is going to be a good fit – which actually lines up better with the online-only model. See related article on getting the best innerspring mattress.

Do I recommend WinkBeds?

Overall I really liked the mattress and is one of the better mattresses I have reviewed.  It was very comfortable and offered some great support.  If you are in the market for a high-end innerspring mattress, this one can keep up with much more expensive models you’ll find in the standard mattress stores.  If you’re up for trying a new mattress company, WinkBeds is one to look at for sure.

Save $50 when buying a Winkbeds mattress + foundation

This post was last updated on May 2nd, 2017 at 11:10 pm

About the Author Joe Auer

Joe has been working in the mattress industry for a number of years and is an active reviewer on Mattress Clarity.

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Leave a Comment:

John says July 10, 2015

I agree with the write-up and the comments I have read. I saw Casper ads all over the subway and decided to buy one but after a couple of weeks I decided it wasn’t the right fit; it just didn’t seem like it was that well made. I ended up returning it and trying WinkBeds because the concept of a hybrid sounded interesting to me and I read that a mattress with springs is more durable than all foam. I’m glad I spent the extra couple hundred dollars because it was obvious from arrival that this mattress is really well made. I assume this mattress will last for 5 – 10 years and so the extra few hundred is not that much per year. I’m definitely happy with my purchase.

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MS says July 10, 2015

John, I definitely agree with you. After owning my Winkbed for four weeks I am very happy with my decision. I never thought I would buy a mattress online “you have to test it first” but after going to Sleepy’s and dealing with a sleazy salesman who made me and my wife equally uncomfortable, I decided I needed another plan. I read a few reviews online (Sleep Sherpa being one of them) and decided that a “hybrid” model was a better fit for us than the foam mattress “in a box”. I thought the detail on Winkbeds site (see sections “the concept”, “the sleep surface”, “the core”, “the green certificate”, and “the durability”) was a sign that they had really given a ton of thought to developing a premium brand and their customer service was fantastic. I emailed them a list of questions my wife and I had and they responded back within an hour with very thoughtful detailed responses. I figured with their 101 day guarantee I had to give it a shot. I’m very happy with my purchase and would recommend this mattress to anyone. Thank you again for this review, MS

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Elliot Scharf says July 11, 2015

As a person who slept on memory foam for years, I am really happy I gave this mattress a try. It sleeps SO MUCH cooler than my old mattress, which is very important to me especially during the summer time.

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AJ says August 15, 2015

Since the mattress has a cotton and high-tensile strength polyester cover, will it run hot ? I like the mattress just the idea of the polyester is throwing me off.

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Barbara says August 19, 2015

It runs a little warm but I think it might be because I got a terry waterproof cover recommended by Winkbeds. I did this because of my pets

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Mike says November 4, 2015

I’m not really sure I believe their claim that they make each bed to order. They claim to make the beds in a factory in Watertown, WI. After that, they ship the brand new bed to a facility in OH. THEN they ship it out to the customer? That seems like a HUGE extra expense for a company that is supposedly running a tight ship as far as costs go. So for me, living in WI, they are essentially shipping the bed twice. I should have offered to pick it up and saved myself $200 for the double shipping.

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    Joe Auer says November 11, 2015

    I recently heard Winkbed is changing shipping companies, so the process you described should be tighter now.

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Ginger says June 13, 2016

I have a question. I recently purchase a Novosbed mattress. It’s been awful. My husband & I are both side sleepers, I have osteoporosis in my hips & spine he had problems with restless leg syndrome. That being said, I had emailed the back & forth with several mattress reviewers & after looking at these for about a year I ordered the above mattress. It sleeps so hot I have to get up in the middle of the night to change clothes; my arms are going numb (and yes I have even changed pillows, the ‘My Pillow’ & a very expensive feather pillow). It’s awful. I’m calling today to send it back. We changed from a hard as rock Sterns & Foster spring mattress. Before that a soft side Waterbed. I saw your review on the wink bed & thought this might be the answer.

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    Joe Auer says June 17, 2016

    Hi Ginger – sorry you had a bad experience with Novosbed! I think WinkBeds is great, particularly for side sleepers, it may be a good solution for the numbness and heat problems you experienced.

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Marla says August 21, 2016

Hi..what do u know about the zuzu hybrid

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    Joe Auer says August 21, 2016

    I haven’t heard of it. Let me know if it is worth a review!

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Bob Brisson says September 9, 2016

Hi Joe
Between the Wink and Saatva mattress – is one better than the other??
Which would you recommend?

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Kathy Clark says September 30, 2016

Have you reviewed the Luxi or the Purple?

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Chris says October 1, 2016

I have a “special” made Winkbeds mattress being delivered to me on 10/6, and according to tracking, they still go through Ohio (I’m west of St. Louis by 30 miles).

So far, I have been very impressed with Winkbeds’ ordering process. I’m 6′ 2″, 220 and my wife is 5′ 6″ 115……they asked a lot of questions and we decided to build a mattress between their normal one and their HD mattress, as I prefer a firmer mattress. I will give you an update in a few weeks as to how things are goung….

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    Joe Auer says October 3, 2016

    Thanks Chris, looking forward to the update!

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    Peter says November 9, 2016

    What do you mean by special made? I’m a big dude myself 6’9 280lbs and I’m looking for a mattress where the support won’t fail and sink in the middle. I have a back injury so its been a rough few months with the last mattress I purchased and I’m at my wits end. Please let me know about your experience.

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      Joe Auer says November 9, 2016

      WinkBeds makes a special edition for heavier people – not listed on the site, but send them an email or give them a call and they will provide details.

      Reply
Jason says November 15, 2016

Winkbeds vs alexander signature hybrid for hot sleepers

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Bill says December 9, 2016

Hi Jo: I am really interested based on your review. I need a split king since my wife likes keeping the bed level and I need to adjust it. I’m 6’2″ and very heavy, say 360. I’m very curious about the possibility of them building a mattress suited for my weight. I want the split king adjustable base from Reverie and would like a twin xl for my side. Will this mattress work on the adjustable base?

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    Joe Auer says December 9, 2016

    Hi Bill – yes WinkBeds will work with an adjustable base.

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CHANEL says December 9, 2016

Same question as Jason… Will you do a review of WinkBed vs Alexander Signature Hybrid

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Joanne Guscinski says December 16, 2016

What is the name of the mattress with the adjustable helix cones inside that can be moved to suit the sleeper. I remember there are 4 colors representing very soft, soft, medium, and firm and the mattress can actually be unzipped and the helix cones moved around for best comfort.

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Kym says January 23, 2017

Joe, do the edges hold up on this bed? and can I use it with my platform bed?
This Matress is a bit high in height, but looks good from the reviews. I was looking at a Saatva until I read your reviews.

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    Joe Auer says January 25, 2017

    Hi Kym – yes the edges are good on this bed. It is quite tall (I believe ~15 inches).

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Kim says February 7, 2017

Ty for the review. Would you say it is good for back sleepers, average build? Does it have that “sink in mold to your back”feel?

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    Joe Auer says February 8, 2017

    Hi Kim – it’s not a ton of sink, I’d say it has a bit of it, but not super plush. Would definitely call it a good fit for average buld people and side sleepers.

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Carl says February 23, 2017

I’ve been sleeping on a Bed in the Box foam mattress for four years. This past year, the mattress has begun to really hurt my lower back as I have spondylolisthesis. When I stay at hotels with innerspring mattresses with good support, my back generally felt better, so I decided to get a hybrid mattress with good support and a plush foam top. I read online mattress reviews for several weeks learning about the different mattresses and what to look for and finally decided on a Winkbed after hearing it was good for sidesleepers (me) and stomach sleepers (my wife). We both weigh 140lbs and this mattress (although very solidly made) feels like a rock to the two of us and we are sleeping miserably. My question: Saatva was my other choice. Is the Saatva Luxury firm any “plusher” than the Winkbed mattress or am I going to be disappointed with the feel of the Saatva as well.

Thanks

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    Joe Auer says February 25, 2017

    Hi Carl – the Saatva Luxury Firm is definitely not more plush than the WinkBeds, I’d go with the soft Saatva if you go with them.

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Joe Auer says February 27, 2017

Hi Margaret – sorry it’s not woking out for you! What do you mean by a futon feel? This is 15 inches thick so I generally consider it the opposite of a (thin) futon feel.

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LORI G says March 1, 2017

Hi Joe, Thanks for the reviews! We’re ready for a winkbed. We didn’t win the giveaway, darn it! Just found sleepfast hybrid though.It looks interesting. I see you’ve tried their fusion mattress. Would love for you to review their new hybrid. Thanks!!

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Bob says March 2, 2017

Joe,
How would you compare the WinkBed to the Avocado Green Mattress as far as comfort and support? Why would you choose one over the other?

Thanks!

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Earl Schrader says March 29, 2017

WinkBeds is an incredible company. When you call them, a person answers. When you email them, they respond quickly. They did everything they could to make my purchase the best that it could be but in the end I was just too heavy for the bed. They gave me a refund for the entire purchase amount. This is so rare in this day and age. I would not hesitate to recommend WinkBeds. The bed was sturdy, shipped in a box (not in a roll!) was well packaged. It is well made and for a person weighing less than 375#’s a fantastic mattress. WinkBeds offers in home setup and removal. They really go the extra mile to make their customers happy. I am not getting paid for this review nor was WinkBeds involved in this review. I am thrilled to leave as positive a review for them as I can and wish other companies would take notice of how to run a business. If you want to discuss a possible purchase just call them. They will answer!

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Dan says May 10, 2017

I’ve been on a waterbed for a number of years with no issues except for sexual activities. It’s firm and stable. Also temperature controllable due to the heating element under the mattress. I’m a side sleeper. How do you think Winkbeds will perform for me.

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    Joe Auer says May 13, 2017

    Hi Dan – totally different experience, hard to say! Can definitely say it will be better for sexual activities though.

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Kristy Sanborn says June 16, 2017

I was approved for financing for a Winkbed and then they requested picture of ID with license and myself.After submitting this and waiting almost 48 hours, they sent me a denial letter.
Be aware of jumping through hoops to submit documentation they request because they approve you and then deny you after you take the time to submit crazy pictures holding your license. It is very unprofessional and their fees can be high. I think these start up companies hire them to get your hopes up for their product. It is very bad business practices they use.
Do not fall for the schemes of these start up companies.Go with someone more established.

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Brian says June 18, 2017

Can you comment on the foam specs? The website lists – 1″ Hypersoft foam 1.5lb density 17 ILD and 1″ Premium Gel foam 1.5lb density 17 ILD. I am no foam expert but I have read 4lb memory foam is what to look for and its in my current hybrid mattress layer.

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Mike says June 25, 2017

Don’t really see any complaints. I am a bit perturbed by the lack of customer service as places like Saatva get back to you, even on the weekend. I did read your Saatva vs Winkbed review, but still am wondering… do you think Winkbed will last like Saatva, or are they starting to throw in the towel? They seem not to take their social media very seriously… but the mattress itself looks like it’s a bit higher quality than Saatva.

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    Joe Auer says July 6, 2017

    WinkBeds is a smaller operation than Saatva (and newer company), but I believe their company is only increasing in popularity and size at this point.

    Reply
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