Saatva Mattress Review – A Combination Sleeper’s Dream?

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Saatva is a mattress company that is all about options and value. They offer three firmness models with two height options for their Saatva innerspring mattress. They also sell an all-foam mattress, the Loom and Leaf, and a pure latex mattress, the Zenhaven.

I received the 11.5” Luxury Firm, their top-selling model, to review. I was very impressed with the Loom and Leaf’s comfortable foam layers, and I was excited to try out the Saatva again.

Is this innerspring mattress a true value? Read on for my full review.

Saatva Mattress Deals

Saatva is a great value that happens to be both comfortable and supportive at the same time.  You can get the best current deal on Saatva simply by clicking the link below.

You Might Want To Pick The Saatva If:

  • You are a combination sleeper. If you move around while you sleep and switch positions, this could be a good choice. The coils give the mattress good support, but the pillow top also relieves pressure. It should be a balance of comfort of support.
  • You want a good value. Considering the durable construction and high-quality materials, this is quite a value. If you are looking for a long-lasting mattress, but don’t want to break the bank, the Saatva could be the mattress for you.
  • You sleep hot. There are two coils systems in this mattress. They both promote airflow throughout the mattress, so you shouldn’t be overheating while you sleep.

A closeup of a mattress.

You Might Not Want To Pick The Saatva If:

  • You prefer a softer mattress. The Saatva Luxury Firm, the most popular model, is firmer than average. If you like more softness, you can consider their soft model or another mattress.
  • You are a lighter side sleeper. If you are under 160 lbs and sleep on your side, this mattress might feel too firm to you. You might be too light to really press into the mattress.
  • You like a memory foam feel. The Saatva has more of an innerspring feel. If you like memory foam, and the feeling of slowly sinking into your mattress, this might not be the mattress for you.
Saatva Mattress Deals

Saatva is a great value that happens to be both comfortable and supportive at the same time.  You can get the best current deal on Saatva simply by clicking the link below.

Construction Overview

  • The custom slim mattress is 11.5” tall.
  • The cover is made of organic cotton and quilted with foam to create a plush Euro Top feel.
  • Below this, there is a thin layer of memory foam that is meant to support your lumbar area as well as relieve pressure on shoulders and hips.
  • Next, there is a layer of individually wrapped microcoils. These are made to help with contouring and support.
  • Then, there is layer of high-grade coils that add another level of support.
  • The mattress is surrounded by a foam encasement to improve edge support.
  • The Saatva is made in the USA.

A man sleeps on his side.

Construction Takeaways

  • The mattress is available in Twin, Twin XL, Full, Queen, King, and California King.
  • The support coils add a level of durability to this mattress. Compared to an all-foam mattress, this should be longer-lasting.
  • The layer of microcoils is helpful with contouring, spinal alignment, and relieving back pain. They work independently as well, so that could help with motion transfer.
  • Because of the two layers of coils, this mattress is firmer than average. They give the mattress good support, but the Euro Top helps with pressure relief as well. This makes me think the mattress should work for multiple sleeping positions.
  • The two sets of coils also allow for some airflow. There is plenty of room for air to circulate through the mattress which should help keep you cool while you sleep.

RELATED: Best Mattresses 2018

How This Mattress Compares To The Loom And Leaf

Looking at these two mattresses, the first notable difference is construction. The Saatva is an innerspring mattress with a pillow top and the Loom and Leaf is an all-foam mattress.

Their firmnesses are actually very similar so the main thing to consider is your preferences in regard to feel. If you like sleeping “on” your mattress and have had success with innerspring mattresses, the Saatva should be the better choice. If you like sinking in and sleeping “in” your mattress, the Loom and Leaf is the way to go.

Read our review of the Loom and Leaf mattress, HERE.

How This Mattress Compares To The Casper Mattress

If we compare the Saatva to one of its main competitors, the Casper, the differences are fairly clear. First, the Casper is a softer mattress with more of a memory foam feel. The Saatva is a firmer innerspring mattress.

If you are a back or stomach sleeper, the Saatva is going to be the more supportive mattress. If you are a side sleeper, the Casper should give you better pressure relief.

It also comes down to feel preferences. If you like a firmer innerspring feel, the Saatva should work for you. If you like a softer memory foam feel, choose the Casper.

If you are hot sleeper, the Saatva should be a cooler sleeping mattress. The coils allow for airflow and it is a more breathable mattress overall.

Finally, while the prices are similar, the Saatva should be a longer-lasting mattress. If you factor in the extra years you will be able to use the mattress, it is a better value.

Read our review of the Casper mattress, HERE.

Firmness and Feel

In terms of firmness, I thought the Saatva was a 7/10, a bit firmer than average. The euro top is quite soft, but the coils below that add some firmness.

I found the mattress to be a good fit for me in all sleeping positions. When I was on my back, the top layers pressed up into my lumbar area. Also, the microcoils conformed to my body very well.

When I was on my side, I felt some very nice pressure relief. The euro top felt very soft on my shoulders and hips and I felt very little pressure. On my stomach, I also felt well supported.

The mattress has an innerspring feel with a pillow top feel as well. There is some bounce, and it is easy to move around on the Saatva. Even with the euro top, it feels more like sleeping “on” the mattress rather than “in” it.

Related: Best Mattresses For Back Pain

Motion Transfer

During my tests, I did see some motion transfer on the Saatva. The glass moved quite a bit when I was pressing into the mattress. Also, when Marten moved around on side of the mattress, I felt it on my side.

This is an innerspring mattress without thick layers of memory foam. Memory foam is usually better at absorbing motion,so I wasn’t surprised that the Saatva didn’t have the best handling of motion transfer.

I would say the motion transfer is decent for an innerspring mattress, but it may not be the best option for couples.

Edge Support

If you want to utilize your whole mattress, you should think about edge support. On the Saatva, I was very impressed by the edge support. It has a foam encasement around the edge and is also an innerspring mattress.

Because of this, I felt very secure sitting near the edge. Also, lying down near the edge, I did not feel like I was going to roll off the bed.

You can see the great edge support in the photo below.

A man sits on the edge of the bed.

Marten’s Take

Marten is a staff writer for us. He has a much different body type than me: He is 6’7″ and weighs about 230 lb; I am 5’9″ and 160 lb. Here is what he thought about the mattress:

I agreed that this mattress felt like a 7/10 in terms of firmness.

I felt very nice on my back. The pillow top allows my hips to sink in a bit, but not too much. My lumbar area is also supported.

On my side, I expected to feel more pressure on my shoulders and hips. However, I felt pretty decent pressure relief.
On my stomach, the mattress was a bit too soft for me. I felt like I was bowing in at the hips. There is a firm mattress option from Saatva, and I would consider that if you are a heavier stomach sleeper.

While I found that the mattress worked for me in numerous positions, Marten did not have the same experience. As a larger person, he pressed into the mattress more, so he felt less pressure relief on his side. Also, being bigger, he needed a firmer mattress to give him the support he needed on his stomach.

What Makes This Mattress Stand Out

  • It is a value, considering the high-quality materials. This mattress is affordable and made with durable components, so it should be long-lasting.
  • It could be a good fit for multiple sleeping positions. For someone of average weight, this mattress offers a balance of comfort and support. You should feel nice pressure relief on your side as well as support when you are on your back or stomach.
  • You shouldn’t be sleeping hot on this mattress. The two layers coils allow for some very good airflow. This should keep you cool while you are sleeping.
Saatva Mattress
4.7 Reviewer
  • Tremendous value
  • Firmness options
  • One of few direct to consumer innerspring options
The Saatva mattress is a great option for people that like the innerspring/hybrid feel. It is one of the few innerspring mattresses that is direct to consumer, competing with the top brands (eg Beautyrest Black) at a fraction of the cost. They also have firmness options to accommodate different preferences. Overall I enjoyed my experience on the mattress
Value (Price)4.5
Doesn't Sleep Hot4.9
Motion Transfer4
Edge Support4.8
Company Reputation4.4
Return Policy/Warranty4.7
Overall Sleep Experience4.7


In the end, the Saatva really is a great value. It uses durable materials and is sold at a very affordable price. Considering this mattress should last you for some time, it is a good deal.

Average weight sleepers should find comfort and support in numerous positions. They should also be sleeping cool. However, those who prefer a softer mattress or like more of a memory foam feel should consider the softer Saatva model, the Loom and Leaf, or another mattress altogether.

The Saatva comes with free White Glove Delivery and a 120 Night Home Trial. Financing is also available.

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Joe Auer

Joe Auer is the editor of Mattress Clarity. He mainly focuses on mattress reviews and oversees the content across the site.

He likes things simple and take a straightforward, objective approach to his reviews. Joe has personally tested nearly 250 mattresses and always recommends people do their research before buying a new bed. He has been testing mattresses for over 5 years now, so he knows a thing or two when it comes to mattress selection. He has been cited as an authority in the industry by a number of large publications.

Joe has an undergraduate degree from Wake Forest University and an MBA from Columbia University.

152 thoughts on “Saatva Mattress Review – A Combination Sleeper’s Dream?”

  1. Saavta won’t honor the 120 day trial if they replaced the mattress. My first mattress was defective, they replaced it with another. This has to be the worst mattress I’ve ever had. If I don’t sleep directly in the middle I feel like I’m going to roll off the bed, it kills my back, I haven’t had a decent nights sleep since I’ve owned this bed. So being I’m passed the 120 trial which applied “only to the first mattress, they will not replace the 2nd mattress which I’ve had for 40 days. Bogus warranty that don’t mean a darn thing

  2. It’s been 20 months of sleeping with our Twin XL 11.5” Luxury Firm Mattresses and it’s been a downhill drive. More issues as time goes by. Granted it was all slow in coming, first with a little shoulder discomfort and slight hollowing out at the hip location and than arm discomfort along with the shoulder problem has turned up. I just discovered your column and have found I’m not alone with very similar or same issues. At this late stage of ownership is a possible solution a Topper and which kind would you suggest? Additionaly would there be that sort of remedy directly from Saatva.

  3. Like any mattress they take a little getting used to.
    After a year we really love our Saatva king mattress. It’s the Luxury firm 11.5 with the thicker box spring so it’s a little taller than we expected but it’s perfect height for some of our other activities which the firmness of the edge also supports well.

    My wife complained that the tufts are a little deep which I don’t feel. She could tell they are there as a feeling not lumpy but there nevertheless. We put a mattress pad on and that seemed to take care of it for her.

    It’s comfortable in all positions for us. We are older and weigh around 220 each and good support in all positions.

    The ordering and delivery process was great. No problems at all. I would highly recommend this mattress.

  4. Like any mattress they take a little getting used to.
    After a year we really love our Saatva king mattress. It’s the 11.5 with the thicker box spring so it’s a little taller than we expected but it’s perfect height for some of our other activities which the firmness of the edge also supports well.

    My wife complained that the tufts are a little deep which I don’t feel. She could tell they are there as a feeling not lumpy but there nevertheless. We put a mattress pad on and that seemed to take care of it for her.

    It’s comfortable in all positions for us. We are older and weigh around 220 each and good support in all positions.

    The ordering and delivery process was great. No problems at all. I would highly recommend this mattress.

  5. Ordered the queen firm mattress. After reading reviews and websites, I thought Saatva was a more natural alternative to standard mattresses as I have bad allergies. Paid extra $300 to get mattress shipped to Hawaii- got the mattress and it had the same chemical smell of typical mattresses. Its been almost a week and I still can’t sleep in the room because my nose burns, my throat is sore and I have headache. Looked into where Saatva gets foam for mattress and it is a company in Iowa that makes foam for national mattress brands. Just because you put an organic cotton cover and have a name called Saatva doesn’t mean that the mattress is not made with toxic materials like other companies- just better marketing.

    I contacted the company about my issue and asked if I could donate the mattress and get a refund as other companies offer that and they kept telling me how they never have this problem and basically I would have to may another $500 to ship the mattress back- not worth it for a $1200 mattress.

    If you have severe allergies and want a natural alternative, skip Saatva- just window dressing on same old mattress, and same crap customer service as bigger companies.

    • We had zero odor from our mattress and believe me my wife would have said something. Perhaps it was the shipping container.

    • I also just received my mattress 4 days ago and cannot go in my bedroom. The Off-gassing is terrible. I’ve had 2 fans going in my bedroom 24/7 one directly on the mattress, other airing out the window. I have chemically induced Asthma and bought the Saatva mattress because they say it does not have any chemicals, that it was infused with essential oils. I called Saatva and the girl told me it was impossible, to have Off-gassing. I had just tried Dream Cloud, and it was also terrible. I aired it out for about a week and finally covered it and slept on it for 3 months. But was unhappy with it and decided to try Saatva. I told the girl I know the difference between essential oils and chemicals. She refused to believe it was chemicals. Hopefully it will air out in a few more days. So beware if your wanting a mattress without a chemical smell, Saatva is not the one.

  6. I was saddened by my experience with the Saatva Luxury Mattress company. We purchased a mattress and the lineal base after a considerable amount of time researching third party websites, reviewing the Saatva website itself, and then speaking to a representative. After the purchase you wait a few weeks, when your bed is ready they have a third party company (whom they contract with) reach out to schedule delivery of your bed. Everything was going smoothly until this occurred.

    On the day of deliver, the third party delivery team was unable to get the lineal base up the stairs of our house. They told my husband that they could leave the mattress with us, remove our old mattress, and then we could contact Saatva to request a split lineal base that would work for our stairs. My husband asked if this would involve any further commitment from us, and the delivery person stated that it would be covered and fine.

    Immediately after the delivery I contacted the Saatva customer service team to request the split lineal base. The representative told me that they did have this product and could send it our way… for another $1000. When I expressed frustration at this, the representative responded in kind and transferred me to his manager. The manager, Ashley, was very pleasant and nice, but unfortunately she had to perform her job as directed by the company and its policies. This is where I finally can state that this company, in general, deserves a poor rating.

    Even with the acknowledgement that as customers we did nothing wrong, and that there had been a misstatement by the delivery team, and that Saatva should work on a better process whereby they provide adequate and proactive information to customers about the delivery process, Saatva believed we as customers should be made accountable and put in the middle. I understand that they have a contract with their delivery people, that should include indemnification in the event human error occurs. Rather than viewing it this way, they failed to stand behind the promise of customer service excellence that they claim to have and sought to have us pay for the damage caused.

    I will freely admit that they reduced the amount of the frame from $1000, but not significantly, and only after a great amount of time in discussion (when I finally shared I was an attorney and understood consumer rights). Ultimately, while it may have been easier from a convenience standpoint to just pay the extra money we chose to return everything and go with a local mattress company. I did not want to have any 10 year purchase from a company that does not stand behind its product at the outset.

    • I guess it should be your responsibility to measure the area to be moved into.
      I used to deliver vending machines and appliances and I can’t tell you how many times we got there and oops, It doesn’t fit . Not my fault.

  7. I have only slept 2 nights on the Saatva luxury firm – a compromise with my husband who doesn’t like the feel of sinking into memory foam as I do. He prefers a firm (7/10) intercoil mattress. I’m a 120 lb. side sleeper and I haven’t been able to sleep through either of these 2 nights – waking with a lot of pain (back, shoulders, neck) as well as from motion transfer when my husband turns. I’m pretty exhausted which I take as poor sleep quality.

    My questions to the forum and Mattress Clarity:
    1. Should I buy Saatva’s charcoal infused topper (husband sleeps hot), hoping that that will give me better spinal alignment and solve my pain issues,
    2. Arrange for a return and find a better compromise? If so,
    3. Which is the next best option under $1500 (mattress only)? My husband weighs 160 lbs and prefers to sleep on his back.

    Thanks for the advice

  8. I just got a Saavta Soft Plush and slept on it last night. I suffer from back pain, fibromyalgia, sleep apnea and a few other things. Side sleeper only. When I first laid down, it felt okay. However, I woke up 5 hours later in agony. My back, hips, legs, shoulders, neck were all hurting. I felt like the mattress was “low” around my heavier pressure points, and “high” on the lighter areas, such as my hips and knees felt like they were in a trough and the upper legs were up out of the trough. Like the mattress was bumpy or wavy. I have a 2 inch memory foam topper and I put it back on the bed this morning and laid down and it felt much better and more supportive to my pressure points. So my question is, does my experience sound like I need a firmer mattress? I am trying to decide whether to move up to the Luxury Firm or return the mattress altogether and continue looking. I am older, with health issues and ONLY sleep on my left side. That will not vary. Thanks for your advice.

    • I am experiencing the same problems with significant pain from sleeping on the luxury firm (6.5-7/10) Saatva mattress and am wondering how the memory foam topper works for you. I need to decide whether to send mine back or try their topper. Thanks!

  9. I have had my luxury firm for a few weeks and it feels like it has caved in the middle where I sleep alone. I am 5″ 4″ 115 so it isn’t my size causing it. I am just not as comfortable as I hoped to be. Considering returning it.

  10. 1 month review of our Saatva Luxury Firm Mattress: Perfect in every way! Yes, many of the reviews on this site are really negative and worried us but we are not overweight nor do we have major medical problems. We also have no trouble sleeping on hotel mattresses, are 77 and 84 years old and used to coil springs; so, we decided to give it a try. The ordering and delivery were handled exceptionally well, and when we made the mistake of using an older bed frame which started to squeak, a simple call fixed the problem. We ordered the frame and not only was it delivered promptly, but with the same white glove treatment. The website gives excellent height information on all options for both the foundation and the mattress. We choose the 11.5” mattress and the low profile 4.75” base which is great for getting in and out of bed (plus it goes well with our headboard). My husband liked his old mattress, but one night on this one and he was sold. There was no out-gassing or smell and, for us, the firmness is perfect. We do not sink in too much nor do we lie on top of the mattress – we like the individually wrapped coils coupled with memory foam for back support. We both give this a BIG thumbs up!

      • Hello Joe,
        I’ve been glued to your website reading all the reviews and studying the strengths and weaknesses of all the brands. Thank you for providing such great intelligence. My husband and I have tried the Saatva Luxury Firm and returned it due to it being too firm. We are now on our 3rd month on the Loom & Leaf Relaxed Firm and we’re not enamored with it either. Definitely better than the Saatva Luxury Firm but still not the “one”. After reading a host of reviews across the web including CR, we are evaluating the Avocado but with Pillow Top (since i know straight away that it would be too firm without) or the Saatva Plush Soft. The Saatva company has been terrific to deal with. Is the Avo w/Pillow Top as good, equal or not as good of a choice vs. Saatva Plush Soft? Will the Plush Soft be too soft? I am 113 lbs and my husband is 143 lbs so a softer cushier feel is important as we are both side and back sleepers but we also want ample support. I am hoping that either option will be a good choice. Budget is not a factor. Just want the best most desirable mattress imaginable. 🙂

  11. Just bought a Saatva Luxury King. I love the way it cradles my body. Very comfortable although the motion transfer is something that you can not miss. I woke up every time my partners turned. That, surely disturbed my sleep. I most likely would have to return it. I can not sleep well if I am feeling every single movement of my partner.
    I had very high hopes from this brand. I usually do not like to return stuff.

  12. I purchased a Saatva mattress December 18 2018. I have yet to receive it. I have called Saatva multiple times and the wait is always blamed on the holidays. At this point, the holiday was 2 weeks ago. I also keep being told that I will be contacted for delivery in the next 1-2 days. I have been told this 3 times over the past 2 weeks. Today customer service could not even get the delivery service to respond to them. Meanwhile I am out over 2,000 dollars since in addition to the mattress I ordered the Lineal bed. I am about to give up on this company. Bottom line, who knows if you will like the bed, you may have to give up getting it.

  13. Just received my firm saatva yesterday. I read it has a middle Lombard support area. When I look at the mattress from the side the top/bottom portions seem flat in appearance but the middle kind of raises up like bump/hump if that makes sense? Is this normal? Thank you.

      • I have had two king luxury firm mattress from Saatva in the past 7 years and they do not hold up. Sure they are great the first year or so but then they start to sink and the sides don’t hold up well either. I DO NOT RECCOMMEND THIS COMPANY.

  14. I have tried all three mattresses Saatva makes, from soft to firm. They all murdered my back. The softest was immediately bad. I am now on the firm, and I wake up feeling like I was in a car wreck, literally. My lower back and all up my spine is just screaming. I think the problem is the pillowtop…it’s just plain too gooshy. It’s not actually supportive. A top-of-the-line topper didn’t help in the slightest (and if it was too hard, it probably would). When I sleep on my kids’ crappy ikea spring mattress there is no issue whatsoever. The pillowtop “feature” of this mattress is remarkably deceiving.

    Going to try an Avocado next, and if that fails I’ll just get a stupid Beautyrest like the rest of the world and pray that’s enough.

  15. I purchased a Luxury Firm Saatva mattress about 2 years ago and shortly after that exchanged it for for the Firm version because the first was not firm enough for my taste. About six months ago that mattress was exchanged because it had developed an unexpected sag which made for significant discomfort . After living with this unit it has become obvious that the two of us are not meant for each other. I have tried rotating the unit and a variety of suggestions from The Saatva reps but to no avail.
    I finally requested that the company take the mattress back and refund my purchase price, prorated by the portion used of the 15 year warranty. In addition to the purchase price I have paid subsequent delivery charges thee times.
    The company, which up to this point behaved in a responsible professional manner, balked at my request and sent me check for $250 (after first offering $100) and refused to do anything about the fact that the mattress was just not working
    for me. The real problem is that Saatva just doesn’t have a mattress that is stiff enough to satisfy people who require that. It is disappointing that instead of recognizing that and doing the proper thing they just tried to bail out for a minimum cost. That doesn’t live up to the reputation that they promote.

    • Had similar problems with mattress developing a ridge of sorts in the middle and sagging on the side. The suggestion from service rep was to try sleeping more in the middle of bed which was not particularly useful advice.

  16. Hi, everyone, I’ve read just about everyone’s Comment here. Unfortunately, I found this site after ordering our luxury firm Saatva. First of all, thank you to Joe for your review and allowing people to comment. Now for my own review. We decided to return the mattress not because it was too hard etc like others complaint. As a matter of fact it was wonderful. It cradled my back and just perfect with the softness! I was very comfortable that first night. But when I woke, I was wheezing, coughing with lots of phlegm build up in my chest, and s big headache. It turns out I am highly sensitive to the materials, most likely the memory foam. We called saatva yo return the mattress and they were amazing. They credited our card immediately; however the pick up of the mattress took awhile and we really needed it out of our house due to my horrific symptoms. But in Saatva’s defense, they were excellent in every way from white glove delivery to customer service. Its just too bad I have this highly sensitive reaction to memory foam.

  17. HI Joe. I’m so glad I found your website. What are your thoughts on Aireloom Coronado Luxetop Plus mattress vs Saatva plush soft? I layed on a Aireloom and really liked it.

  18. I am considering the Saatva Luxury Firm and the Sealy Premier Hybrid Silver Chill firm, which was comfortable in the store but I was on it for less than 5 minutes. Can you offer any comments?

    • Getting on a mattress for 5 minutes isn’t the best indicator of how you are going to like it for the long-term, but it is an indicator nevertheless. I would consider getting it if you really liked it.

  19. Joe, is there any difference in feel from the 11.5 and 14.5? This might be a silly question, but wanted to ask! Thanks!

  20. Hi, I am trying to compare the Saatva to the Avocado green. I have tried the Saatva at a friends and it was pretty comfortable. But I like the idea of the Avocado Green all organic option. I currently have an all latex all organic Savvy rest and my back is always sore-any thoughts? Thank you!

  21. We have two Saatva mattresses. The first one we ordered was their regular firmness which was a bit too soft for our tastes. So we ordered the firm version and moved the regular to a guest room. The firm is what we sleep on nightly. I really like the comfort and the feel. Its not too firm and has the right amount of cushion as to not hurt your shoulders. I have a bad back and neck and its a great fit for me in every way. Really like the feel but after only a few months of use, its already showing depressions We dont sleep on this nightly as its used in a second home so the long term durability is definitely of concern.

    I found their sales tactics to be overboard. We received many phone calls, emails and texts during the purchase and delivery process but never heard a single peep from the company after the mattresses arrived. Obviously this is indicative of a company with extreme sales targets and tactics more than concern for the actual customer experience. Beware of that aspect, its overkill.

    Bottom line we like them but the wear after only a few months is concerning. We’ll have to see how they hold up over time but without a long history for either the company or its mattresses, its not looking very good to see such wear so soon.

  22. I am on my third mattress in less than a year. The fist two were good for about three months, and then just got lumpy and we woke up sore. The new firm mattress is like a rock, but it too is getting lumpy. I wouldn’t recommend this mattress and feel taken by the false reviews. It is impossible that this company has this many positive reviews with the problems I’ve had with three different mattresses.

    Buyer Beware!

  23. We recently bought a firm king Saatva matress and absolutely love it. Had no idea how poorly we were sleeping and the negative effect it had on us the following day until after purchasing this matress. We kept our previous mattress as a guest bed and feel guilty subjecting our adult son to it when visiting and will soon be replacing it with, guess what, a firm queen Saatva matress.

  24. I have the “luxury firm” Saatva mattress and agree that it feels like the low-end mattress you try in a store. Sure, it looks pretty and appears to be well made, but the feel when you lie on the mattress is anything but luxurious. It actually pushes up against any sore spots I have, making them hurt even worse. The reviewer below that said the mattress feels cheap and springy speaks the truth. I’m waiting for Saatva to send me a latex topper to see if that will make the bed more comfortable.

    There’s something really strange going on with their customer service. Certainly they’re available, which is terrific, but it’s like they’re almost pretend nice, though I got a jerk the other night that said he was sending out a latex topper but instead processed a return for the mattress even though I hadn’t asked to return the mattress (at least not yet). Each rep says basically the same spiel when you call. I got the distinct feeling from the last man I spoke with that he wouldn’t send out the topper if I left any kind of bad review about the mattress. The good news is that they give you 120 days to try out the mattress. If you hate it, that should be enough time to find a mattress you like. I had to tell the man on the phone that I was very happy with the service and everything in order to get off the phone without him refunding my money and having the mattress picked up before I’m ready to return it.
    Still, it sure seems like there’s something funny about there being so many good reviews and Google leading me so many times to Saatva when this is truly just an okay, kind of entry-level mattress.

  25. I am not impressed with the delivery side of things with Saatva.

    Apparently a 3rd party delivery company sends emails to arrange delivery.

    After the fact I checked my spam box and found emails from them. The message directs you to call a phone number. The following day another email arrived thanking me for confirming delivery for XX/XX. I did not respond to confirm delivery as I did not see the email. Three days prior to XX/XX I get a call from the driver. He left a message stating that he was at my home for delivery. So not only did I not confirm delivery as I never saw the email, the driver arrived three days before the phantom confirmation day. This was while I was out of town.

    Later that week I was in touch with Saatva and they stated that my delivery would be later that afternoon – again while I was out of town. I informed them of the multiple errors. They directed me to call the third party delivery company.

    Upon calling the third party delivery company, I was given a semi run around. I felt the agent was trying to do his best. But this is the company that just sends emails and confirms deliveries without confirming with the customer. They directed me to contact another delivery company that is handling the actual delivery. Contacting this local delivery company, I only get voice mail and no return call.

    Perhaps I am the only one with this issue as it does not seem to be a problem with others. I guess if you are saving compared to the Main Street retailers, this is to be expected.

  26. saatva presents itself as being different in a number of ways from other retailers. one of the ways is that it is direct, honest, no hype, no fictitious discounts. but, when I ordered a mattress and adjustable base, I was told that there is an x number of days return on the mattress. that’s very important because one buys a saatva without testing it. I didn’t think that the adjustable base was excluded from the return policy. but, it is: the adjustable base is not returnable. when I conveyed my surprise, the saatva rep said, “it’s the industry standard.” maybe, it is. but, even if it is, I didn’t go to saatva because it was like every other mattress retailer. and, more disappointing, still, was that the advice of order cancellation (which contained a message expressing the hope that I would enjoy my mattress) was not followed up by anyone at saatva. a business that cares about customer satisfaction would have followed up. saatva didn’t. still, it must be said that most of the people who purchase saatva products seem satisfied, at least, for now. that may or may not change as mattresses age.

  27. I wish I would have seen these comments before purchasing my Saatva luxury firm mattress. I’m very disappointed in it and will be contacting the company to pick it up. I’ve had it two weeks and have never ached so bad or lost so much sleep in my life. Prior to ordering this, I had no issues with aches and pains. It was simply time for a new mattress. There is no edge support and you truly feel as though you might slide onto the floor. It also feels rock hard which causes extreme pain in my hips, back, knees, neck and shoulders. Mattress is horrible but customer service and delivery are very good.

  28. Here’s my review of the Saatva Luxury Firm. For the record, I am 6ft., 220 lbs, and mostly a side sleeper. I’m 58, but have never considered myself a person who would have mattress issues. Ordering and delivery of the Saatva was flawless. The mattress looks beautiful, and to the hand, has very good softness for a “firm” mattress. To lay on the mattress, it is very comfortable, and seems to be the perfect balance of softness and firm support. It seems to be very well built, with excellent edge and lumbar support.

    After the first 3 nights on the mattress, I was in agony! My neck hurt so much that it radiated into the base of my skull. I was taking aspirin to relieve the pain. My right shoulder was in pain from sleeping on my right side. The pain has radiated down into my right arm a bit too, but my arm pain is minor compared to the neck pain that I had. I also bought 2 sets of quality pillows to try to alleviate my neck pain.

    I still had my old Springair, as I didn’t pay extra to have it hauled away, thankfully. After 3 nights, I swapped back into my older Springair, which is considerably softer than the Saatva Luxury Firm, but its softer because its also 10 years old. After my neck and head pain subsided, I called Saatva, and the rep said it takes about 3 weeks to become somewhat broken-in. I decided I was going to give the Saatva another chance. After about 8-9 days, my neck and head pain are gone. I am sleeping in the Saatva again.

    The Saatva mattress has seemingly softened up a little bit, OR my body is just getting more accustomed to it. The Saatva is really a comfortable mattress to lay on. The softness vs. firmness appear to be just about right, to the touch of a hand. However, the soreness still exists in my right shoulder, and now my left shoulder is a bit sore, and I have a very minor amount of pain radiating down both arms. Physically, I am in good shape, and cannot think of any reasons why this pain would now be in my arms. When I was younger, I did play baseball, and had a minor injury to my right shoulder over 30 years ago. When the recent pain was only in my right shoulder, I began to wonder if at my age, arthritis or that old injury was rearing up. Now that I have similar pain, but not as intense in my left shoulder, I have to conclude that it is the Saatva mattress causing this.

    I still have almost 3 months of Trial time left, and am going to swap back to my Springair again soon, to see if the pain subsides after a week or so. If so, the Saatva will have to go back. If that happens, I will be disappointed for myself AND Saatva. The mattress business is really tough, as everyone is an individual, and mattress preferences are as individual as we are.

    Previously, I had almost purchased the Serta iComfort Applause II Plush, as I liked the plush feel. I’m wondering if the Saatva Plush is similar to the Serta? They’re both priced about the same, with some stores offering some incentives that make it a bit less expensive than the Saatva.

    Again, I really want to like this Saatva, as everyone that has seen it, seems to like it. Even I like it, except that my arms are a bit sore, and have been for several weeks now, …now that I’ve been sleeping on the Saatva again. Since this is a longterm endeavor though, I have to put my best interest first, and if necessary, return the Saatva, even if I like “almost everything” about it, except the minor arm and shoulder pain I’ve been experiencing lately.

    I guess it really is tough to find the perfect fit in a quality mattress.

    Would like to read any comments or similar stories.

  29. I slept on a Tempurpedic firm mattress for some years, but it went soft in the middle and began to cause lower back pain. After seeing these reviews, I purchased the Saatva firm mattress. Boy, that mattress was a stiff as a board. The company sent me their topper, which was also stiff. I exchanged the firm for the luxury firm. Now, after a month, the coils in the hip section of the bed have gone soft and the quilted tufts are like lumps…very uncomfortable. I have initiated a return for a full refund. On a positive note, Saatva’s customer service department is top-notch, quick, friendly, kind, and efficient. If only the mattress was as good as the customer service!!!

  30. I’ve had the plush soft for over a week. It’s the hardest bed I’ve ever been owned. Saatva has since sent me a top, which as equally as hard. I’ll be sending this bed back in the coming weeks.

  31. I bought the lux firm last year….was too soft. I returned it for the firm. I like it. Only been 9 months. I am not sure what kind of feel everyone is looking for. I guess I can understand how it might feel light or hollow, but I think it sleeps well. Definitely not hot.

  32. Agreed with Kenner. I started our with the plush soft which I felt spongy, saga edge and no support on. I then switched-out to the luxury firm-which arrived damaged and honestly thought that was too soft as well. Finally received the firm, which feels cheap (no “luxury” feel at all), tossed and turned and woke with a backache :(. I will be further researching this for another company’s product and returning this one too.

  33. I, too, purchased a Saatva Luxury Firm after weeks of research. The reviews, at Saatva, at Google, etc. are glowing. 1000s of reviewers a month claim this to be the best mattress, ever. So I bought it and … it is the.most.uncomfortable mattress I have ever purchased, or slept on … ever. The first night, I could not get comfortable or sleep. After the second night,I woke up achy and sore. After the third night, I
    had significant lower back pain which interfered with my daily activities.

    In comparison with the negative reviews, there are few negative reviews, but when you read them, they’re all have similar complaints. One reviewer called the mattress “lumpy”. Another said it felt like “your grandmother’s old mattress”. I couldn’t have said it better myself. Have you ever slept on an old sofa bed? The kind that pulls out, unfolds, has the thin mattress and the bar in the middle, and you feel that bar in the middle of your back all night? That’s EXACTLY what the Saatva feels like. The “lumbar support” section feels like that old sofa bed bar in the middle of your back. It was SO awful. I truly do not understand the 1000s of glowing reviews for the Saatva. I’m beginning to wonder if the number of monthly reviews actually matches the number of monthly sales, or if Saatva employs people to write these glowing reviews.

    I called Saatva to return the mattress. Having read reviews about other experiences, I was prepared.
    The first thing they did was to tell me to give it time, “We recommend our customers sleep on it for several months and give it time to loosen up.” The second thing they did was offer me a topper. The third thing they did was offer me a partial refund to keep the mattress and put it in a guest room. The customer service representative said, “No pressure, but it’s going to cost us a couple of hundred dollars to pick it up, so we’ll give you “x” dollars to keep it.” (I honestly cannot remember how much they offered). I thought this was interesting, because I really couldn’t see how giving me a partial refund is any different than paying the shipping company, but I guess that allows the Saatva statistics to look better since, if I took the money, the mattress would still be in my home. After I declined all their offers (I needed my money for a new mattress) Saatva did issue an immediate refund. I paid by PayPal and my money was back in my PayPal account by the time I hung up the phone.

    Just an FYI, after my Saatva experience, I went to the mattress store and lay on all the beds. I purchased a Simmons Beautyrest Silver Luxury Firm. It cost $963.00 with tax and is very, very comfortable. I wish I’d done that in the first place.

  34. Hi, thanks for all the information. We purchased the luxury firm after sleeping on a soft mattress from a Mattress Firm store for about 6 months. That one started off fine but seemed to be slowly losing support and began causing back pain. We were on the fence about the luxury firm vs plush soft and decided to try the lux firm since we had just been burned by a soft mattress getting too soft. My wife could not sleep on the saatva after a few nights due to pain, so we called saatva and they sent us the 2″ topper. With the topper, my wife can’t lay on it for more than a few minutes before she starts complaining about pain in her back and hips. Does the topper get more pressure relieving with time? Also, the saatva rep said that the plush soft is basically a lux firm but with this same 2″ topper on it. Is that true? If true, I am not sure if it would be worth it to try the plush soft since lux firm + topper is not working for us. I don’t know if we should cut our losses and give up on saatva, keep hoping that the back/shoulder/neck pain will get better if we break in the lux firm + topper some more, or if we should try the plush soft. Any input would be greatly appreciated. Thanks again

  35. I agree with Kenner’s assessment- I really wanted to like Saatva (greener, etc) and have ordered a couple mattresses from them. Two years in- here’s my assessment: Mattresses were pretty firm, but started to get cavey and lumpy after a year. After two years, the box springs started collapsing and becoming very squeaky and noisy. Saatva’s “customer service” was to offer me the ability to buy a new box spring for 15% off- plus $99 shipping! Very disappointing, will never buy from them again. Do not recommend.

  36. I sleep almost exclusively on my side, and have to turn to the other side after a few hours because of hip pain and a numb arm. I currently have a 14-year-old Tempurpedic that sorely needs to be replaced, and I was thinking about the plush soft Saatva. I’m 6’4″ and about 260 lbs. I worry that the luxury firm is going to be too firm, but in an earlier comment you recommended luxury firm for large people, so now I don’t know anymore. Is it a mistake for someone my size to get the plush soft?

  37. Joe, I tried the medium version of the Alexander hybrid and then Brentwood Home med-soft both caused hip and shoulder pain. My wife and I are both under 160 pounds side sleepers. I’ve been looking at Saatva soft, Alexander soft. and the Amerisleep Independence soft. Which do you think may be our best option or other options?

    • Hi Scott – all good options, good idea looking at softer more pressure-reliving options. I think choosing between them really comes down to your preference (innerspring vs foam for Saatva vs others especially).

  38. Great review. I have a question about feeling like you are “sleeping on” the mattress. We currently have the Casper and are in the trial period, I don’t think this is the mattress for me because I feel like I am perched on top of it. It feels too firm and I have shoulder issues which are being aggravated as a side sleeper. I recently traveled and found that I liked the traditional coil mattress better so was considering this Saatva but your comment about “sleeping on top” has me thinking twice… what are your thoughts compared to Casper?

  39. I bought a saatva luxury firm and it was too hard. Saatva exchanged it for a soft plush without any hassle and it is really nice. Good company to do business with

  40. I bought a Saatva luxury firm about 9 months ago and love it! I did a lot of research and tried a lot of mattresses in stores before I bought my Saatva. I am over 55 and 200 pounds. I was a back and hip sufferer for many years and now I have a much better quality of life. My pain is 100% better! I originally bought Saatva mattress and I had a slat frame and that didn’t work out. I called the company and they brought me a new mattress to go with my new frame. The customer service was the best I have ever experienced! They back there product so at least try this mattress and be confident that they are good for there word but I bet you will love this mattress too. It is wonderful to get a good nights sleep!

  41. I bought the Saatva about two years ago. It has help up great. The entire purchase process was easy. My wife and I like this much better than our previous mattress.

  42. slept for the first time on our Queen luxury firm Saatva on Feb 26, 2017. 1 month in and I’m considering a return. My wife and I both feel as if we are rolling to the center of the bed. Edge support is great and Saatva customer service says that they have heard this complaint before but say it’s due to the edge support and that it will improve over time.

    we are sleepers that start on our side and move to our stomachs. My wife has had lower back issues but is not having any back pain. I have had upper back pain and continue to have the same issues. One of the selling points for me was the additional mid back support offered in this mattress that has NOT helped me to this point. Our journey has taken us from memory foam to sleep number to tempur pedic over the past 5 years. Still not satisfied.

  43. I’m 3 weeks into my luxury firm and am so bummed that it is not a fotos for me at all (although my husband loves it). It’s KILLING my back and my hips. I’ve been in so much pain. I called about returning or considering the soft. They offered to send a free topper first (and extended the trial period) so we’ll see what happens. Any thoughts on what I should try if this doesn’t work?

    • Hi Alexis – sorry to hear this! I’m assuming you are a side sleeper? Hopefully the topper will help relieve the pressure points. If not, shoot me a message and I’ll see what else I can recommend based on your preferences.

  44. Whoa! I’m a 6’2″, 230 pound guy, side sleeper with arm under pillow. Like ALL of us, in a malaise over this mattress process. I’m impressed with Saavta’s construction metbods but anxious to buy based on the variables shown in these reviews. If I were to go with Saavta, which woud “model” would work for my dimensions?

  45. Saatva customer service is great. They go out of their way to assist their customers and make every effort to make them happy. The mattress, on the other hand, is not good. I’m a side sleeper and initially purchased the luxury firm. The mattress was very hard, had virtually no pressure support and resulted in me waking up in the middle of the night from the pressure on my shoulder. They agreed to replace it with a plush model which was great for the first couple of days. Within a few weeks, however, I began having middle and upper back pain as the mattress lacks proper support.

  46. A final follow up: I ended up ordering a memory foam topper, 2″ inch from queen brand on amazon ($99.00). Put it on the saatva: and a Huge improvement! Heaven! I can now sleep on my side in comfort, and after only 2 nights, aches and pains are much improved. So if you aren’t loving your saatva flagship firm, you might try a topper. I now feel I have the luxury mattress I’ve dreamed of, and Iwon’t be returning the saatva, and ending up paying much more for another mattress…
    I also think 2″ is plenty thick for a topper, so there’s still some ability to change sides…good luck, this mattress thing has been a long journey, think I’ve come to a happy end!

  47. I went with the luxury firm and it did not have enough give for my hips. In fact I am returning my second Saatva because the lumbar support system is higher than the rest of the bed. Yes, there is an uneven section of the bed. It is raised and I don’t have the weight therefore my hips lie higher than my upper body and caused back pain. I am 5’4″ and 112# side sleeper. ALL mattress reviewers should provide specs please. I am continuing on my quest for comfort and appreciate the tips found here…

  48. Have had the saatva for 2 weeks now. While it feels so luxurious and lovely when first lying down, it is sooo hard to just change positions for a combo side sleeper/back sleeper. I feel stuck on my back! A beached whale! (And I am not overweight!) And no help for shoulder or neck pain, either. Ugh, I just want a mattress I can freely change positions on. Husband’s not happy either. What to do?!? Does anyone else have this problem? What happened to a good old fashioned mattress?

  49. Just spent our 3rd night on a Saatva lux firm. For me the side support seems fine. At 5’10” 250lbs I can lay even with the edge and not feel like rolling off. Motion transfer is ok too.

    But I’m not loving the mattress. Too firm for side sleeping, feels cheap, hollow and perhaps too springy. Ordering and delivery was spot on and it “LOOKS” like a good mattress but Im not gonna be looking at it. Does anyone know, if you exchange for plush and still aren’t happy, can you still return it?

    Not sure what we’re going to do, not looking to add a topper to make a new mattress more comfortable and really don’t want to spend another delivery fee just to find we don’t like the plush either.

  50. just had my saatva luxury firm delivered today. Exchanged a zenhaven for this, which I just felt was too soft on either sides and didn’t help my aching shoulders and neck at all. Hoping for better luck with this mattress. The luxury actually feels very soft to me, am very surprised at all the “hard” comments…Am hoping this one will work better, we’ll see. Fingers crossed. Will report back after a few days…

  51. I spent almost two thousand on a Kimgsdown mattress which is beautifully made but too hard for me. I can sleep fine on my back but if I roll onto my side I awake with a sore shoulder. I am considering saatva and wonder if I should go for the medium or the soft. Also, how much of a problem is it to find bedding that fits a 14 and a half inch mattress. It seems the most common size pocket is 14. My current mattress has no sheets that fit properly.

    • I’d start with the Saatva luxury firm, unless you strongly prefer a soft mattress. It’s not hard to find sheets that fit a 14 inch deep mattress, but just be aware when purchasing since not all sheets will fit.

  52. Is there any odor or off-gassing. We purchased a naturpedic 3 months ago and I still can not walk into our guest room let alone sleep on it. It’s been ozonated and a total of 9 days exposed to hydroxyl generator. Still has strong odor and yet my organic wool mattress & topper & comforter did not.

  53. Ordered the saatva luxury firm last night. Where were all these negative reviews when I was researching these last couple of days. Just happened on this site by accident. I am sleeping on a 15 year old Serra perfect sleeper with a 3″ memory foam topper. As it is I wake up with low back ache, shoulder pain and hands/arms frequently go numb at night. Should I switch to luxury soft? Will luxury firm be too hard? Or cancel. Don’t like reviews on edge support. Help!

  54. Uh-oh, I’m really nervous after reading these reviews. I personally like an extra firm mattress and my Saatva Firm is due to arrive this Saturday. I was actually worried initially that it would not be firm enough. Now, I’m just worried in general. Will post my impression after I have slept on it and will keep an eye on the guarantee period ….

  55. I think the motion transfer is much worse than described in your video. Unfortunately, I let the 75 days go by and did not return my Saatva as I should have. I had a W mattress for 9 years that had zero, and I mean zero, motion transfer. When I spoke to those folks, they told me they don’t advertise that feature. Strange. It really had zero motion transfer. Overall, the Saatva is really a great and comfortable mattress. It is the motion transfer that really annoyed me. Oh well, my bad.

    • Wouldn’t the twin xl solve the motion problem. Same comfort but two individual mattresses. You could order two different firmness as well to accommodate each person preference. Of course I don’t know if you have the king size or not.

  56. My husband and I had to finally get rid of our tempurpedic, and went on a massive online research binge. We decided on the Saatva. Bad choice. The mattress is huge (most of my sheets don’t fit), and more importantly, both of us wake up with aching backs. We both hate this mattress, and after only a few months, are shopping again.

  57. I own Saatva for 3 weeks and was wondering that I was the only one not impressed by this mattress until I visited this forum. I wake up at 2-4 am every night since I have been sleeping on this mattress. I initially thought that I am getting up due to some disturbance, but now this has been a everyday routine.
    Thanks all for your posting and comments. I am returning my Saatva Luxury Firm right away.

  58. Hi Joe,
    After reading the reviews on several sites, my main concern is whether I need to buy the foundation if my box springs are still okay? How much of a difference will it make? Some reviewers state that the mattress is higher than it actually is. Is that with the foundation? As I am only 4’10, and already have a double pillow top, which is like climbing into the bed, I don’t want anything taller. Perhaps the shorter foundation would be best?

  59. I bought their best mattress after reading all these fantastic reviews and this is my experience. I have had the mattress and foundation for a bout 18 months. The order process is fast efficient and pleasant, so that gets an A for sure. Delivery is pretty quick and the staff was professional and took the old mattress to our guest room and it all went great.
    The mattress, the best mattress there is, is another story. They say it is inexpensive cause of the direct sale method and their $899 would be $2000 in stores. By that calculation, my $1699 king mattress with foundation and delivery would be close to $4000. Trust me, if I paid anything close to $4000 for this mattress, it will be returned in a week after a reasonable test . First , most all local mattress store delivery for free , just have to ask . Second, the mattress game is like airline, they are for ever on sale so $4000 is really $2500-3000 at best unless you have idiot written on your forehead! Now for the luxury feel, NOT there at is a ok mattress for $1600 and not a dime more or less, you can get this anytime any day anywhere, so is it a better value cause they save you all that money and use direct method so they don’t pay store owner or salesmen? NOT at all! So in the end what do you get for buying blind without a test , in my experience, not a thing. I can go to any local store, lay on a dozen mattress and get a better fit to my preference for the same money. So let me warn you folks out there, there is no free lunch! only thing that is true is that selling mattress this way just makes the owner more money not passing more value to you. When I use this for a few more year or find a relative that needs a new mattress, this will be gone in a heart beat and I will be at the local mattress store laying on this $3000 mattress that will be on sale at every excuse of a Holliday for half off!

  60. My husband and I decided on the Saatva Luxury Firm. We have had it two weeks now and, for me as a side sleeper, it is too hard and I’m waking up with back and neck pain. The mattress also wiggles whenever either of us move so my husband complains that my moving wakes him up. I want to exchange it – hoping for a Loom & Leaf. Saatva customer service is promising that if we give it more time, this mattress will perform to my expectations…. ? They have graciously extended our trial period but if I’m waking up sore, I don’t want more time and I don’t see how the mattress is going to change. I could…COULD.. be wrong…but….

    • Hi Claibourne – the mattress can get a bit softer in the first month, but in my experience the motion transfer will stay pretty similar over time. Ultimately do what you want! If you want to switch it out for L&L I’m sure they will accommodate you.

    • Claiborne, if I were you I would return the Saavta. We have the luxury firm, ….found it to be way too firm and uncomfortable,..they sent us the topper and I thought it was better. Now it’s been too long to return and we are stuck with it. It’s in our guest room, but I’m going to have to buy something else. Customer service could not be nicer but we are very unhappy with the Saavta.

  61. I have had the saatva flagship version queen size for three weeks. I bought it specifically because I was told it had exceptional side support. It is already sagging when i sit on it. I like to sleep near the edge of the bed and feel like I am sleeping at an angle. haven’t called the company yet but plan to. Very disappointed because I thought I had found a good mattress. What mattress do you recommend to avoid this problem?

  62. Hello Joe and all prospective Mattress buyers. I have broken my back twice and blew apart everything from the waist up in an MC wreck so you know I know about beds. I have been through five in Ten years. I was nervous about buying a Saatva, same a other folks, thought Luxury firm might be too hard (like the expensive Simmons Beautyrest I had moved to the guestroom with a 3″ topper from Costco.
    Well, after a couple months of thinking, I ordered the Saatva Plush Soft queen, tallest mattress and foundation available. I have to tell you that in my entire life, I have never had a more comfortable and beautiful bed. I am a side sleeper and for the first time in my life, I go to bed in one spot and wake up in the same spot. I have had lifetime sleeping troubles especially since the accidents. I HIGHLY recommend if you like a softer feel where your arms and hands don’t go numb, if you like a bed that your hips and legs do not hurt, buy the Plush Soft. Saatva describes it as the bed “envelopes you” which sounds like a middle sag issue but I swear, that is so far off, this bed is perfect. I have high quality deep pocket sheets, pillowcases(all white) and a White down comforter. I also very highly recommend going to Walmart and buying four Beautyrest Power firm queen size pillows (standard for twin, King for a King. This setup will hold your entire spine straight. I also want to say, nobody has paid me for this, just want to help people like me who have been through mattress hell. I think my total was about $1100 or so and on time shipping. This is made to last you the rest of your life. I promise. let me know?

    • Thanks Tim for your review…it was very helpful. I ordered the luxury firm. It was delivered late October. I have been sleeping on it for 70 days. For the last 3 weeks my lower back is killing me. It actually wakes me up out of a sound sleep. For the past 3 nights my arms have been going numb. Calling Saatva tomorrow because I’m still within the warranty time frame. Was not sure if I was going to order the luxury plush or get a refund. Based on you review I will give them another chance and do the exchange. I am a side sleeper so I think the plush might work. You indicated that you purchased a foundation. Do you have a regular frame or platform bed? Just curious…my last pillow top mattress started to sag when I got a platform bed and did away with the foundation.

  63. Hello. Do glad I came upon this page. Like others have stated, the edge support started out bad and got worse. After Only a few months. The edge now dips way too low. The mattress also started to dip where I sleep. I rotated it 180, and the other side is better. But for how long? Now I wake with back pain. Wonder if stepping up to the firm would eliminate the loss of shape and support over time? Is it too firm as to not be comfortable? Thank you!

  64. I have the Saatva Luxury Firm, and I really hate it. As the last reviewer said, it is really, really hard–even six months later. I called the Saatva people about the problem early on, and they sent me a free topper that was supposed to make the bed more comfortable. It helped slightly, but after many months of painful tossing and waking up with both shoulders numb, I’m sending it back. I’ve always slept on a firm mattress, but this one really has an unyielding surface. It’s terrible for side sleeping (nowhere for the shoulder to go), but even for back sleeping I find that my lower back gets no support. I wonder whether the “soft” version of the mattress might be better, given that the firm is so much firmer than the typical mattress. Have you tried that version? I like Saatva as a company and was attracted to the fact that they use organic materials.

    • We purchased the “plush soft” version of the Saatva matress and we also hate it. Hard as a rock, even with the topper. And there is now a huge dip in the center of the mattress which is visible from across the room. We are not large people (160 and 120 lbs). I really wanted to like this mattress but after only 5 months, my back is in as much pain as it was with our 15 year old mattress.

  65. I own a Saatva and it is one of the worst mattresses i have ever owned. It was AWESOME for about 6 months then on each side of the king bed (where my wife and I each sleep) deep gullies began to form (I am 186lbs and my wife is rough 130lbs). 18 months in and we each wake with lower back pain and I can’t stand to sleep in the bed anymore. I bought it to save money and it was a mistake. I will never, ever, ever buy a factory direct bed and especially from Saatva. just plain horrible….

    • may i ask which saatva bed in-particular that you are referring to please Bob? i’m looking into purchasing a Saatva mattress but continue to get mixed reviews. i assume because the good reviews are coming from people who are paid to review them i’m not quite sure. but i am in desperate need of a new mattress i have severe neck and back problems and the mattress i bought 6 months ago is killing me i need honest trust worth information which i cannot seem to get anywhere. do you perhaps know of a mattress worth purchasing that isn’t thousands of dollars that will help me sleep more than 3 hours a night? thanks Bob

      • Hi Joe, my question is or maybe its rather a comment more than a question but it seems that you only or at least from what i read. you only have opinions on mattresses that you sponsor here on your website yet any other mattress people have questions or concerns about you either have no comment for or comment with i haven’t tried that so i cannon’t help you” is this a typical response because you don’t get paid to review other brands or have you seriously only ever tried in your lifetime the brand named mattresses that you review? thanks for your help Joe

      • Hi Lolo – there are a lot of mattresses out there, so I’m trying to work my way through them! Since this site reflects my personal experience with each mattress, I try not to comment on mattresses I have not reviewed, just to be fair. That being said, I continue to review as many mattresses as I can to provide a more thorough perspective on the market (no doubt I have left off some major players thus far). So yes, currently lacking, but I’m doing my best to make it better! Hopefully by this time next year I will have covered all the significant brands.

  66. Hi Joe,

    On Aug 12th you said that Saatva has decent edge support. On Sept 12th you said it does not have great edge support. Has your opinion changed? Can you clarify?

    • Hi John – sorry for the flip flop (I must have been a politician in my past life). I think if you’re comparing against all mattresses, Saatva has pretty good edge support. However for an innerspring mattress (which typically have the best edge support), the edge support is not top tier.

  67. Joe – one more questions – I sleep on the edge (same place every night) Is it true that the Saavta is not a perfect mattress for edge sleepers? I suppose the true question should be how does the support on the edge of the Saavta Luxury Firm compare to the Simmons Katarina?

  68. Joe, I have been out test shopping and really like the Simmons – Katarina Black – so far. Please educate me on the differences or similarities between that mattress and the closest Saatva Model to it. I am embarrassed to say that my current mattress is over 25 years old and I have been experiencing lower back and hip pain along with tossing and turning and night. I recently spent time in NYC at the Westin on their Heavenly Bed and slept like a baby for a week. It’s time but I want to make the right decision. I have heard mixed reviews about the Saatva – it sleeps hot, customer service delays with shipping, etc. Please update me on those items as well. Thanks so very much for your input.

  69. Thanks for creating such a resourceful site. Very helpful! I’m deciding between a Beautyrest Worldclass super plush pillowtop from the online factory store (they quoted me $1086 with Labor Day sale) or the Saatva soft plush. I’m a side sleeper. Any preference since the price is the same?

  70. Thank you so much Joe. All your info has been incredibly helpful. I shopped around a lot and did a lot of research after almost buying a janky, overpriced mattress at a retail store. After weeks of research and hours of reviews (thank you joe and all who leave reviews) I went with Loom and leaf. It was just delivered today have not slept on it yet. Looks and feels amazing. Happy with the price and company my wife and i are medium build back and side sleepers. You will be hearing more after after a few nights. .

  71. What do you think between Aviya and Saatva? I don’t want rock hard… I see that’s been a problem. Also, do you think the edge support is better on Saatva or Aviya? Thanks! I look forward to making a decision here soon!

    • I prefer Saatva, but note it’s also significantly more expensive (especially when considering shipping). They both have firmness options, so I’d go for the medium or soft.

  72. I am surprised you make no mention of edge support. Our new SAATVA is very comfortable unless we get anywhere near the edge of the bed. If you do, the almost total absence of any discernable edge support cause us to literally slide off the bed. Combine a pillow top with no edge support and its like sleeping on a hillside when you try to sleep on the edge of the bed. I called customer service to complain thinking maybe they accidentally left out the edge support when they made our mattress, but they confirmed it has little edge support and their recommendation was that we not sleep near the edge of the mattress. Sheesh!

    • Hey Bill! I actually do go through the edge support in one of the videos above – I’m surprised to hear it was bad for you (and that they confirmed), I actually find it to be pretty decent. Maybe I’m spending too much time on foam mattresses!

  73. i have slept for years on a water bed, then an old posturepedic with a memory foam i put on top. then i had so much hip pain i slept in a lazy boy for a few years. now at 53, dr says i got to go back to sleeping on a mattress and my old one is killing my lower back! i like the saatva and the loom and leaf but i have no idea whether i should get springs or foam!!! i have no real experience to go on only that i dont want soft or very firm. something in the middle … any pointers?

    • Hi Mary – very difficult decision since it comes down to preference! I’d go to a local mattress store just to lay on a few to see if either type sticks out for you.

  74. I tried a beautyrest hybrid and links it but want to also try memory foam so I am returning to store next week and try tempurpedic. The old bed guy says saatva pays for its reviews and is falsely advertised and not a good mattress. This is a very confusing process and I appreciate your reviews. I also know saatva,makes the memory foam mattress that was recommended. How will I know if I like memory foam? I have back and neck issues and plan to have mattress a long time. Any recommendations in this crazy process. It is hard for me to buy something I can’t try even though it is a better deal. I’m going to try out the tempur-pedic contour rhapsody luxe you recommended and see how it feels. I like the hybrid…very confused in Rockaway Beach OR

  75. Intrigued by Saatva, but concerned about the “luxury firm” being too firm. I like firm but soft and need good motion control because we both roll around a lot. Currently have a Serta pillow top. Can you also comment on other mattress brands “off gassing” please?

    • The Saatva is slightly firmer than average. It’s hard to say for sure if it’s exactly right for you, but I thought it was just fine while sleeping on my side. If you need really good motion control, I would potentially take a look at high density memory foam options like Loom & Leaf, The Alexander, or some of the Tempur-Pedic models. There is no off-gassing at all with the Saatva. With other brands, the smell always goes away after a couple of days.

      • You state that the firm is too firm, what about the Luxury Firm, isn’t it between soft and firm? Isn’t that supposed to be a good compromise?

      • Hi, Saavta also has a “Plush Soft” option, which is softer than their Luxury Firm. That’s what I just ordered.

    • The Luxury Firm was too hard for me, even with a two inch latex topper I added. But I read a mattress salesman’s suggestion that you can soften your coils a bit by walking on them. So I jumped around for about five minutes and it made a big difference. Now it is broken in. I don’t know if that is recommended by the manufacturer but previously my shoulder hurt when I laid on my side. I had been afraid to get a softer mattress because I was replacing a sagging one.

  76. Hi. I first thought I really loved the tempur pedic cloud breeze. I went to sleeps and found I was mostly loving the hybrid feels of the beauty rest and the sterns and foster lux estate hybrid.

    I really don’t want to buy from sleeps with all of the friendly online options.

    My Hubbie loved the sterns and foster and liked the memory foam but felt he’d get tired of it quickly with the sinking feeling.

    We both work as hairstylists in nyc and have pretty rough back and hip issues.

    We are both very light sleepers who move around quite a bit. We both tend to wake up on our backs but some side sleeping is done too. Currently sleeping on a sealy innerspring that’s 10 years old and totally shot which may account for our disturbed sleep patterns.

    We are upgrading to a king and want to spend no more than 2200$ roughy.

    Any recommendations ??

    Very drawn to saatva but also loom and leaf or keetsa. Ugh too many choices need to commit!!!

    • If you think you guys would get tired of the sinking feeling of memory foam, I would stay away from that category. It does sound like Saatva would be a good choice for you based on that and the rest that you have described and the 3 choices you have listed.

  77. Great site for a serious bed buyer..can you compare Leaf and Loom and Casper , knowing L & L is considerably more expensive??

  78. We just had the firm version of their mattress, and I agree with your assessment. You do not sink into the mattress at all, and they state that. However, the mattress is hard as a rock, and the construction feels cheap and springy. I would equate it to the low end bed you feel in a mattress store. They try to dress up the quilting/outside, but we had nights of pain with the mattress, and returned it to buy a name brand we tested in the store. I do not recommend this mattress, as the price is no value if you get a good deal in a store. The customer does take a risk with “risk free”, because you need to sleep on it, till it’s returned and/or you have somewhere to store it. They do have nice customer service, but I think they could do a much better job on the product.

    • My wife and I recently purchased a luxury firm and your assessment that the mattress construction feels cheap and springy (but dressed up quilting) is right on. We are both experiencing back pain that we were both hoping would be relieved with a new mattress, and will be returning this one.

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